We offer high quality cosmetic-grade formulations and soaps and we trust that you will be pleased with your purchase. If for any reason you are not completely satisfied, we will gladly accept a return within 30 days from your receipt of the merchandise. At your request, we will:

• Replace or exchange the merchandise, or
• Credit the purchase price to your credit card account (once the return items have been received). Shipping charges are not refundable.

Return Procedure

If you would like to return merchandise (within 30 days of receipt), simply ship the items along with the original packing list to us at:

Gilchrist & Soames
Customer Care Department
Unit 1 John Wesley Road.
Werrington
Peterborough
PE4 6ZL

For further assistance, please contact Customer Care at:
Email: ukcustomer@gilchristsoames.com
Phone:+44 (0) 1733 384100
+44 (0) 1733 384101