We offer high quality cosmetic-grade formulations and soaps and we trust that you will be pleased with your purchase. If for any reason you are not completely satisfied, we will gladly accept a return within 30 days from your receipt of the merchandise. At your request, we will:
- Replace or exchange the merchandise, or
- Credit the purchase price to your credit card account (once the return items have been received). Shipping charges are not refundable.
Return Procedure
If you would like to return merchandise (within 30 days of receipt), simply ship the items along with the original packing list to us at:
- Gilchrist & Soames
- Customer Care Department
- 4 Venus House
- Calleva Park
- Aldermaston
- BerkshireRG7 8DA
- United Kingdom
For further assistance, please contact Customer Care at:
- Email:
- Phone:+44 (0) 1733 384100
- +44 (0) 1733 384101
